Personal data privacy policy

With this policy, we want to inform you about the personal data we collect, who will process it and how, what we use it for, how long we will store it, and what protection measures we have taken.

  1. Who processes your personal data?
    1. The administrator of your personal data is “Laser Systems” OOD, with UIC 206155479, with its registered office and management address in the city of Plovdiv, 14 Raya Street, represented by Marin Donchev (hereinafter referred to as the “Company”, “Administrator”, “We”,)
    2. You can contact the Company at the above address, by e-mail: hello@lavedy.bg or by phone +359876050888.
  1. In which cases do we process your personal data?
    1. We process your personal data only if you provide it to us yourself.
    2. We process your personal data when you place an order through our online store, when you decide to contact us, when you book a consultation and/or when you subscribe to our newsletter.
  1. What categories of personal data do we process?

When you place an order through our online store:

    1. When you place an order through our online store, we process the following personal data about you: name, phone number and email address.

When you contact us:

    1. You can contact us at any time by phone, email or via our contact form. Depending on the chosen method of communication, we may process your personal data, such as: names, phone number, email address, other data at your discretion.

When you book a consultation:

    1. When you decide to book a consultation, we need the following personal data from you: name, phone number, email address.

When you subscribe to our newsletter:

    1. If you decide to subscribe to our newsletter, we process your email address.
    2. You have the right to withdraw your consent to the processing of your personal data for direct marketing purposes at any time. You can unsubscribe by clicking on the unsubscribe link available in each email you receive.
  1. For what purposes do we process your personal data?
    1. We may process your personal data:
  • to contact you;
  • to respond to your inquiries, comments, recommendations;
  • to take steps at your request to enter into a contract;
  • to send you our newsletter when you have decided to subscribe to it;
  • in the case of official proceedings;
  • to comply with our legal obligations;
  • other purposes for which you have given your explicit consent.
  1. On what grounds do we process your personal data?
    1. In any case, we will process your personal data on the grounds provided for in Article 6 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
    2. Processing of personal data by the Company for purposes legitimized by your consent includes:
  • communication;
  • sending marketing and advertising messages;
  • other purposes for which you have specifically provided your consent.
    1. The processing of personal data for purposes related to the performance of contracts or taking steps at your request prior to entering into a contract includes:
  • purchasing goods/services through our website;
  • booking a consultation;
  • communication.
    1. Processing of personal data for purposes related to the pursuit of the legitimate interests of the Company or third parties, including:
  • official proceedings.
    1. The company may also process your personal data if this is necessary for compliance with a legal obligation.
  1. Do we use cookies?
    1. In order to improve the performance and quality of the website’s functions, the Administrator uses cookies. More information about cookies can be found in the Cookie Management and Use Policy.
  1. To whom can we provide your personal data?
    1. We may share your personal data with the following categories of recipients:
  • Competent public authorities in implementation of legal provisions;
  • Companies providing services to the Administrator for information maintenance and security of IT systems;
  • Companies providing accounting and legal services to the Administrator.
    1. The administrator has implemented appropriate technical and organizational measures to guarantee the rights and freedoms of data subjects. We may share your personal data with the above-mentioned categories of recipients, but only if they have taken the necessary guarantees and measures to ensure the appropriate level of security.
    2. The Administrator does not transfer personal data provided to it by data subjects to third countries outside the European Union. The transfer of personal data in this case can only be carried out after we have notified you in advance in writing and indicated the specific basis from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
  1. How long will we store your personal data?
    1. Your personal data will be stored for the shortest period necessary to achieve the intended purposes, or within the statutory time limits, if any.
    2. In cases where your personal data received through communication is related to the performance of contracts or taking steps at your request prior to entering into a contract, the retention period is 5 years. In cases where the correspondence relates to a contract with a long-term execution, the period starts from the final execution and/or termination of the contract.
    3. Data processed based on your explicit consent is processed until the consent is withdrawn or you object to the processing.
  1. What rights do you have as a personal data subject?
    1. You have the following rights, for which the Administrator will assist at any time:
  • Right to information

You have the right to receive information at the time of collection of your personal data regarding the data that the Administrator collects, who will process it, for what purposes and on what grounds.

  • Right of access

At any time, you have the right to request access to your personal data that the Administrator stores. You also have the right to request a free copy of your personal data that is being processed.

  • Right to rectification

You have the right to request that your personal data be corrected in order to keep it up-to-date and accurate.

  • Right to erasure (right to be forgotten)

You have the right to request that your personal data be deleted once it is no longer necessary for the purposes of the processing or once the grounds for the processing have ceased to exist.

  • Right to restriction of processing

In certain cases, you have the right to request restriction of the processing of your personal data.

  • Right to portability

You may request to receive your personal data in a structured, commonly used and machine-readable format (i.e. in digital form), as well as request the transfer of your data to another controller specified by you, where this is possible and feasible.

  • Right to withdraw consent

When the processing of your personal data is based on consent, you can withdraw it at any time. Thus, the Administrator is obliged not to process your personal data in the future.

  • Right to appeal

You have the right to seek protection of your rights through the Commission for Personal Data Protection (CPDP). The CPDP is an independent state body that monitors the lawfulness of personal data processing activities. Complaints to the CPDP can be submitted in person or by letter to the following address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.; by fax – 029153525; by electronic means to the CPDP email address – kzld@cpdp.bg. More information about the procedure can be found at the following internet address: https://www.cpdp.bg/.

  1. How can you exercise your rights?
    1. You can exercise any of the listed rights by sending a written notification to the address: Plovdiv, 14 Raya St., entrance A, floor 2, apt. 6, addressed to the Administrator. The application can also be submitted electronically in accordance with the Electronic Document and Electronic Signature Act. The application is submitted personally by you or by a person authorized by you, unless a special law provides otherwise.
    2. The application should contain the name, address and other data for identification of the individual concerned, a description of the request, preferred form of communication and actions under Art. 15-22 of Regulation (EU) 2016/679, signature, date of submission of the application and address for correspondence. In case the application is submitted through a proxy, a power of attorney should also be attached.
    3. If you have any questions about how to exercise your rights, please contact us at the following email address: hello@lavedy.bg.
  1. When can we change the current policy?
    1. The administrator reserves the right to change this policy at any time by updating, supplementing and amending it.

This Privacy Policy was last updated on 01.12.2025.

You can read:
Internal rules for personal data protection at “Laser Systems” Ltd.
Video surveillance privacy policy

запази час
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.